CNC Router Machines, Cutters, Engravers, Plasma and Laser Cutters...

Support - QustomCNC

At QUSTOM CNC, we are aware that the investment you made when purchasing your router is fundamental and essential for you and your business. We know that this is a money-making machine and that your manufacturing processes or even all your income depend on it. Therefore, the technical support we provide is of A1 quality; our premise is to ensure that your equipment always functions, and when it needs maintenance or requires repair due to the natural wear of parts over the years, these minimally impact your business.

CNC routers or milling machines are equipment that operates under very harsh conditions; they are subject to vibration, dust, debris, etc., and their components are constantly subjected to a lot of friction, which is why they demand more attention regarding manufacturing quality, but also timely, economical, and fast technical support.

We offer you different means of support and the best technical support available in the market:

Person to Person

We visit the location where your router is operating and provide personalized assistance quickly.

Toll-Free Phone

We provide you with the line 169 277 09. You can call us from all over Peru and receive immediate assistance if it is something simple or schedule a conference or visit if necessary.

Skype Video Conferences

To support you more economically, we have the Skype user soportequstomcnc which we use to make video conferences and to answer your technical inquiries.

YouTube Channel

Qustom CNC has support channels on YOUTUBE in English and Spanish, where you will find tips on how to easily solve the most common technical problems and much more. Look for the channel Support Qustom CNC.

Facebook Support Group

This is not a company channel or one that we manage, but it is still an efficient means of help called Qustom CNC Router Owners, in this closed group you can ask for or give help to other owners or operators upon joining.

Printed or Digital Material

We have printed or downloadable operation, installation, and preventive maintenance manuals available for you.